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Posted by: Bulk
Date posted: Aug 25 2003
User Rating: N/A
Number of views: 11782
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Description: How and when to contact us.
Before emailing the Wavelength staff, there are some things that should be kept in mind:

1. Wavelength does not post general mod news/announcements. For this we direct you to ModDB.
2. Wavelength does not provide technical support for any of the games themselves. If you are having problems getting Half-Life/Quake3 to run or operate correctly, then please contact the relevant Technical Support Department of the software vendor.
3. The Wavelength staff will not "do work" for you. We will provide support of editing tools, and happily answer any questions that you may have relating to our articles, but we will not do any actual development work for you.
4. Before asking any questions, check to make sure that they are not already answered on the site in one of the tutorials, articles, or FAQs. If you ask a question that has already been answered, your message will likely be ignored.

If you wish to submit a news item to us, please see our separate news submitting guidelines.

If you have a general query/comment about Wavelength, please email info@thewavelength.net.

If you have a query about a specific tutorial or article, email the author, their email address is below. If you have a non-specific question about an aspect of modding, please don't email us, post in the forums. You will very likely get a quicker response that way.

NOTE: We are all busy people. If we think your question can be answered by reading our FAQs, tutorials, by searching the forum, or by using common sense, we probably won't reply. I'm sorry, but we really have better things to do.

Click here to view the current staff listing.

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